Housing Package Center

The Housing Package Center is conveniently located in Lakeview South Room 133.

The Housing Package Center processes all incoming mail and packages for students currently living on campus. Once a letter and/or package has been processed for a student, the student will be notified by text and email.

All Housing students can pick up their letters and/or packages at the HPC during normal business hours. Students living in University Apartments, your packages and letter mail will be placed in the lockers located in Building A. Once the package has been delivered to the lockers, the student will receive a code that will allow them to collect the package from the locker at any time of the day.

The major carriers we receive packages from are USPS, UPS, FedEx, Amazon, DHL, and LaserShip.

How to properly address an envelope or package

Format
First and Last Name Housing Package Center Address City, State and Zip Code
Example only
Roary Panther 11040 SW 14th ST. Miami, FL 33174-2501

Format

First and Last Name

Housing Package Center Address

City, State and Zip Code

Example only

Roary Panther

11040 SW 14th ST.

Miami, FL 33174-2501

Frequently asked questions

What is my mailing address?
All students are required to use their full first and last name, exactly as provided in their housing agreement, when receiving mail or packages. All items should be addressed to 11040 SW 14th St., Miami, FL 33174. Please note that items addressed using only a first name, nickname, the name of a friend, or a family member will be misrouted and are at risk of being returned to the sender. Adhering to this naming requirement ensures accurate and timely delivery of all mail and packages.
I am moving to campus for the Fall semester; when can I start sending packages to my residence hall?
You can begin sending packages on August 11. Please, make sure to address all packages with your name as it appears on your Housing Agreement.
Can someone else pick up my package for me?
Yes, current housing residents can forward the package notification email to housing@fiu.edu and hpc@fiu.edu with the complete name and PID number of the person you are authorizing to collect your package.
Can I ship out or send out a letter from here?
Yes, your package/letter must be completely sealed and have proper postage and we will give it to the respective carrier on the next office visit.
My carrier says my package was delivered today, but I have not received an email from you. Where is my package?
Please allow our staff to process your package. Once your package has been entered into our system, you will receive an email notification.
My carrier says my package was delivered a few days ago, but I have not received an email from you. Where is my package?
Your package might have not had sufficient information to assist us in assigning it to you. Please, call us at 305-348-8016 and provide us with the tracking number so we can help you find it.
Can I receive frozen meal kits?
Yes, frozen packed meals like HelloFresh, BlueApron, Freshly, Green Chef, Freshology, etc are delivered and will be accepted at the HPC. It is the student’s responsibility to pick them up the same day they arrive. These packages will be disposed of or returned to sender after 48 hours.
I moved to off-campus housing, can I still receive packages and letters to my previous housing address?
The Housing Package Center only processes items for current FIU Housing students. Any items received for a non-resident will be returned to the sender.
I am a Family Housing residential student; how can I make sure my family members are able to receive letters and packages?
All Family Housing residents must follow the format below when addressing packages/letters to your on-campus residence:
Name of family member
C/O Name of FIU Housing student
11040 SW 14th ST.
Miami, FL 33174
I got my package at the lockers, but it doesn’t belong to me. What should I do?
There is an error with the package assignment; please bring it to the Housing Package Center so we can assign it to the correct student.